Privacy Policy

At Apex Med Family Healthcare, we are dedicated to safeguarding your privacy. We understand the importance of keeping your personal information secure and are committed to ensuring that your data will never be sold or shared with third parties. This policy outlines the type of information we collect, how it is used, and the measures we take to protect your privacy.

We do not sell or share any SMS consent or personal information to third parties or affiliates for SMS / Marketing Purposes

1. Data Collection

We collect the following personal information to provide you with healthcare services and maintain efficient communication:

  • Home Address: Used for sending billing statements, appointment reminders, and other essential documents.

  • Email Address and Phone Numbers: Collected for appointment scheduling, clinic updates, and other related communications.

  • SMS/Text Messaging: If you opt-in, we collect your phone number to send text reminders and updates about your appointments and services.

2. Data Usage

The information collected is used solely for:

  • Communicating appointment reminders and clinic updates.

  • Sending billing and other important documents.

  • Ensuring smooth communication between you and Apex Med Family Healthcare.

Your information will never be shared or sold to third parties for any external use.

3. Data Protection

We take the security of your personal information seriously. We implement a variety of measures, including encryption, secure access protocols, and regular security audits, to protect your data from unauthorized access, disclosure, or misuse.

4. User Rights

As a patient, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your data, subject to legal and regulatory obligations.

  • Withdraw consent for certain types of communication at any time.

To exercise any of these rights, please contact us using the information below.

5. Opt-In and Opt-Out

  • Opt-In: You may opt in to receive SMS/text message reminders and updates by providing your consent during registration or by contacting our clinic.

  • Opt-Out: You can opt-out of receiving SMS/text messages, emails, or phone calls at any time by contacting us.

6. Contact Information

For any privacy-related inquiries, concerns, or to exercise your data rights, please contact us at:

Apex Med Family Healthcare
Phone: 909-581-8509
Email: apexmedfh@gmail.com
Address: 99 N San Antonio Ave STE 210, Upland, CA 91786.

7. Policy Updates

We may update this privacy policy from time to time to reflect changes in regulations or our practices. Any significant updates will be communicated through our website, email notifications, or in-clinic announcements.

8. Accessibility

This privacy policy is accessible via our website and in print at our clinic. If you need a copy in an alternative format, please contact us, and we will be happy to provide it.

Healthcare Records

For information regarding the privacy of your healthcare records, please refer to our HIPAA Privacy Notice. This notice outlines how we handle and protect your health information in accordance with federal regulations.

By providing your contact information to us, you agree to the terms outlined in this privacy policy. If you have any questions or concerns, please feel free to contact our clinic.Introduce your brand